Phillips Historic Motel & Cottages INFORMATION & POLICIES
290 N. Main Street, PO Box 1525, Robbinsville, NC 28771-1525
FOR THE BEST RATES…. call for information and reservations: (828) 479-3370 !
- Our smallest motel room rates range from $50/night and up.
- The efficiency rooms have a full kitchen, rates from $89/night and up.
- Our 3 bedroom cottage rates are from $180/night and up.
- Each unit has cable TV, a microwave, a mini-refrigerator, a coffee pot, and hair dryer. Free coffee and tea.
- Rooms with single, double, and king beds available.
- Free Wi-Fi.
- Full cottage rentals available.
- We can accommodate individuals, families, and even large groups.
- We will take credit card information when you reserve, but we will not charge your card until you arrive.
All rates are subject to change without notice.
Rates do NOT include 12.75% city, state, and accommodation taxes.
We accept MasterCard, Visa, Discover Card, Diners Club, and American Express.
Instead of offering discounts, we have lowered many of our prices, making us the best priced motel in the area!
CHECK-IN from 3 p.m. – CHECK OUT as late as 11 a.m.
We are a family-owned business, therefore, we ask that you please be respectful of our check-in and check-out times. Guests may expect their rooms to be ready by 3:00 PM on the day of check-in. Check-out is as late as 11:00 AM.
SMOKING & COOKING ODORS POLICY
There is absolutely NO SMOKING and NO VAPING in any of the guest rooms. Guests who violate the no smoking policy may be evicted with no refund.
For guests staying in rooms, apartments or houses with kitchen, no cooking of stinky food with lingering odors is permitted the morning of departure. This includes such things as frying bacon, kim chee and other foods whose odors could be detected hours later by arriving guests.
NEW PET FRIENDLY POLICY
Phillips Historic Motel & Cottages new ownership has changed the “no pets” policy! Now many (not all) rooms are pet friendly.
However, we ask all pet owners to pay a $20 extra cleaning fee for the first pet, and $10 per additional pet for the first night. After the first night, there is a flat $15 per day additional cleaning fee for 1 to 3 pets.
NEW STRICT 7-DAY & 4+DAY ADVANCED CANCELLATION POLICY!
Please try to honor your reservations. There is NO CHARGE if you cancel 7 days before arrival.
Please understand, when you reserve a room, you prevent others from booking and you block the room for the entire time you hold the reservation. Others may call to book the room and when it’s not available, they call and book at other motels. So last minute cancellations are serious.
With phone reservations, if you cancel from 4 to 7 DAYS prior to check-in, we need to charge you a small $25 cancellation fee (and we will HOPE to re-sell that room on short notice). If you book through one of the online booking companies, you will need to pay a full day’s cancellation fee if you cancel less than 7 days before arrival.
Even with phone reservations, if you cancel less than 4 days before arrival, you need to agree to let us charge you for the FIRST NIGHT, plus tax.
If you cancel in the last 30 hours before arrival (after 9 a.m. the day before 3 p.m. check in), and you’re holding a reservation for 2 or more nights, we must charge you for the first night AND one additional night.
SHORTENING YOUR STAY. If you decide to shorten your stay by dropping days from your reservation, please notify us at least 72 hours prior to check-in. If you shorten your stay upon arrival, or any time less than 72 hours before check-in, please understand that it is almost the same as cancelling a reservation. IF you cancel one or more days from your reservation of several days, we must charge you one additional night. If you have any questions about this, please call Bill and discuss it.
BAD WEATHER CANCELLATIONS! We often have rain showers in this area. There is ALMOST ALWAYS 60% chance of showers in Robbinsville!!! lol In the months of June, July and August, we received approximately 10 cancellations “due to bad weather” because the weather channel had forecast 60% chance of showers. On EVERY SINGLE one of those times, we had sunshine most of the day and perhaps a 30 minute shower, with DRY ROADS 23 hours of the day! If you are the type to expect to cancel on short notice without penalty due to a rain forecast, then please, don’t make the reservation until the last few days when you know you are coming. IF you book online with booking.com or hotels.com, you will be held to a 7 day cancellation 1 night penalty policy. If you book by phone, we will ask you to verbally accept the cancellation policy described above. 7 days or more, FREE. 4 – 7 days in advance, $25 fee. 3 days or less notice, first night’s payment required.